Dennis
Sale will show you the ways to achieve effective interpersonal skills Sign
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C04 For supervisors:
Key skills in Interpersonal Communication
Location:
Chiang Mai, North Thailand (departure from Singapore)
Duration:
3 days (workshop itself is 2 days). Arrive the evening
before the course starts. Departure timing is subjected
to changes.
Course
Fee::
S$788
(includes overnight stay in hotel single-room, breakfast,
tea-break, lunch, air-ticket, seminar room, course materials,
Singapore airport services charges & taxes)
1) Analyse the learning process
2) Understanding the people you coach – what ‘programmes’
are they running on
3) The nature of rapport and how to achieve it
4) Barriers to learning and how to unblock them
5) The practice of high impact coaching – what to do and
how to do it
6) Dealing with the ‘uncoachable’
7) Evaluating human performance – the seen and the yet to
be seen
The ability to coach staff effectively is a key competence
for enhancing their performance, maintaining high motivation
and maximizing rapport. These are crucial to effective team-working
and are the hallmark of highly effective leaders at any level.
This workshop models
the key skills involved in effecting coaching and utilizes specialist
skills of human communication and thinking. The approach is
focused on the practical competence of coaching and the skill
sets involved in high impact coaching.
At the end of
this workshop, participants should be competent to:
- Use a range of
interpersonal communication skills for effective coaching
- Evaluate individuals existing competence and readiness for
learning
- Establish a high level of rapport with people
- Maintain high impact through clear and principled communication
- Monitor performance and give constructive feedback
Dennis
Sale is Senior Lecturer and Section Head of Educational Development
at a local Polytechnic in Singapore. He has worked extensively
in all sectors of the British educational system and has provided
a wide range of consultancies in public and private sector organisations,
both in the UK and in several Asian countries.
Dennis is noted for his charisma and competence in the area
of creative teaching and presenting and has been personally
involved in the training, coaching and evaluation of over
2000 teaching and training professionals from diverse vocational
and cultural backgrounds. He has conducted numerous workshops
in the area of human learning, assessment and communication,
presented over 30 papers at international conferences and
published in a variety of journals. Dennis was educated in
the UK and holds a Master of Education degree with distinction.
Mid-level managers,
supervisors, executives and all personnel who need to coach
staff
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